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HP Recommended
Pavilion 15-cd075nr
Microsoft Windows 10 (64-bit)

Screen fades to white. If I apply pressure to screen, it temporarily fixes issue. When connected to external monitor via hdmi, no issues on external monitor while laptop screen fades to white. 

165407906_269171224685148_2503259153769000888_n.jpg

 

HP Pavilion 15-cd075nr touchscreen.

 

 

1 REPLY 1
HP Recommended

@santeelj 

Based on your actions, this is clearly a failing screen -- which would need to be replaced.

 

We are not able, or permitted, to provide any repair estimates or equipment prices.

For this information, you would need to contact an HP Repair or Service Center.

Since you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

If that link does not provide you sufficient information, then use the main HP link:
https://support.hp.com/us-en/contact-hp?openCLC=true

I've found those links to be unreliable if you're using Win10 and the new Edge Browser; so if you are, you need to use something else, like FireFox.

Good Luck



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