08-16-2019 03:20 PM
I believe my HP Pavilion 15t-bc200 has a swollen battery issue because the case is noticeably curving.
As the laptop is already out of warranty (purchased early 2017), I would need to buy a replacement battery myself. However, I could not find anywhere to buy it on HP's website or even find the part number for the battery. Any suggestions?
Additionally, if I remove the current battery, could I still continue to use the laptop without the battery (i.e. only when plugged in)?
Thanks in advance!
08-16-2019 03:33 PM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.