cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
1 0 0 0
Message 1 of 2
86
Flag Post
HP Recommended

HP Pavilion Gaming - 15-ec0011nb no backlite at my azerty keys

HP Pavilion Gaming - 15-ec0011nb
Microsoft Windows 10 (64-bit)

I just bought the G15 laptop but I dont have illuminated keypad and short cut Fn 4 or Fn 5 dont work

how cab I solve this or return to shop?

1 REPLY 1
HP Support Agent
HP Support Agent
3,015 3,017 128 231
Message 2 of 2
37
Flag Post
HP Recommended

HP Pavilion Gaming - 15-ec0011nb no backlite at my azerty keys

@georges41 Welcome to HP Community!

 

I understand that HP pavilion Gaming - 15-ec0011nb no backlight at my azerty keys.

 

Not all models have the backlight feature.

 

Please let us know if you have purchased the laptop with a backlight feature.

 

Please update the BIOS and check for the result.

 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation