01-24-2020 08:13 AM
I just bought the G15 laptop but I dont have illuminated keypad and short cut Fn 4 or Fn 5 dont work
how cab I solve this or return to shop?
01-28-2020 12:11 PM
@georges41 Welcome to HP Community!
I understand that HP pavilion Gaming - 15-ec0011nb no backlight at my azerty keys.
Not all models have the backlight feature.
Please let us know if you have purchased the laptop with a backlight feature.
Please update the BIOS and check for the result.
Keep us posted,
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