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chadwd Student
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HP Pavilion X2 (10-J008TU) keeps crashing within minutes of starting

Pavilion X2 10-J008TU
Microsoft Windows 10 (32-bit)

Hi,

 

My Pavilion X2 keeps crashing within minutes of start up, sometimes immediately, sometimes I cant even input the password before it crashes. Basically the screen goes blank and the webcam light comes on for about 3 seconds. If I have the keyboard attached the Shift button light also comes on for 3 seconds. When I restart it it goses through a full restart.

 

In the power settings I have turned off all the hibinating & sleep functions and the screen saver is off. The off button has been set to off not sleep.

 

Any ideas?

 

Regards

Dan

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PhD Student
PhD Student
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HP Pavilion X2 (10-J008TU) keeps crashing within minutes of starting

Hi

 

There are updates for W10,

 

(http://support.hp.com/us-en/drivers/selfservice/hp-pavilion-10-j000-x2-detachable-pc/7296833/model/7...

 

and perhaps they may not have yet been applied?

 

 

 

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