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HP Pavilion x 360 Pen stopped working after battery replacement

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HP Pavilion x 360 14 -dh0045TX
Microsoft Windows 10 (64-bit)

Recently bought HP Pavilion x 360 Model No. 14-dh0045TX with HP Pen.


Initially it worked fine, but after some days, it started lagging and stopped working altogether and even after Battery replacement, it didn't start working again.


Has anybody faced a similar problem ?


Please share.

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HP Support Agent
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Message 2 of 2
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Welcome to HP Community


I have gone through your Post and would like to help


When you say battery replacement, are you referring to Notebook Battery or the Stylus Battery


Does the Touch Functionality of the Notebook screen still works with fingers?


Meantime I suggest you follow the instructions in this Link:


Let me know how it goes 😊


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue. say Battery 

I Am An HP Employee

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