HP Pavillion Laptop - Screen Not Waking

[Matardor]

I turn on my Laptop and the HP logo appears on screen, then nothing. for hours. Nothing. It doesn't matter if I hold the power key to switch off and then restart. Nothing seems to work my computer is simply a black screen. 

[KrazyToad]

@Matardor

Welcome to HP Support Community

I would like to help

Please try a Power Drain https://support.hp.com/vn-en/product/hp-431-notebook-pc/5086745/document/c01684768 and check if that helps

If the issue persists please contact HP Support in your Region for Service Options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.