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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
HP Pavilion x360 Convertible 14-dw0xxx
Microsoft Windows 10 (64-bit)

When using the HP pen to write something by hand (ie handwriting style) or to write into a search box my pen/screen is incredible laggy - the writing takes an incredibly lengthy amount of time to appear properly on the screen and is very glitchy while it's catching up. I only bought this laptop and the HP pen at the end of July 2020 and until now it's been great - and the pen hasn't been behind at all.

Please can you help? I need this to work ASAP! V important for my job.

Thanks very much

Phoebe

1 REPLY 1
HP Recommended

@PhoebeWatkins

 

I reviewed your post and I understand that the pen lagging when you write.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c04706945

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.