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‎05-31-2025 05:42 PM

HP Recommended
Operating System: Microsoft Windows 11

Hello, I just purchased  an envy x360 2-1 16-ac0000la. I've been trying to find the HP Video Presence configuration since I work via remote and videocalls are a big part of my job. However, I can't seem to find the option on MyHp, where it used to be. Does anyone know where I can download it?

sofsw47_0-1748734861504.png

 

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1 REPLY 1

‎06-02-2025 10:04 PM

HP Recommended

@sofsw47, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

I suggest you refer to this guide: HP PCs - Configuring the webcam using HP Presence | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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