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HP Recommended
HP ENVY Laptop 13-ba1000 (1F4E1AV)
Microsoft Windows 11

Hello,

I'm not sure if this is the correct place but I couldn't see anywhere any less wrong to post this.

 

I have recently bought the HP MMP2.0 Tilt pen, and am having trouble getting it to write on my laptop. I'm not sure if its a compatibility issue or if I'm simply not setting it up correctly? 

I've searched online but haven't found anything helpful.

 

Many thanks,

2 REPLIES 2
HP Recommended

Hi @BatmanButReal,

 

Welcome to the HP Support Community.

 

I understand that you are facing issues with Pen. I'd like to help!

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @BatmanButReal,

 

I request you talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you

Nal_NR-Moderator
I am an HP Employee

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