HP Rechargeable MPP 2.0 Tilt Pen (Black) (3J122AA) Stopped Working

[PAZ44]

STOPPED WORKING. II bought a new HP with a NHP Rechargeable MPP 2.0 Tilt Pen (Black) (3J122AA) The new stylus stopped working after, May 6, 2024 to May 26, 2024. I do have a warranty but I'm in Mn

anila. The HP store here didn't accept my warranty.

[Irfan_06]

Hi @PAZ44,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with the Tilt pen and may need a replacement.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support

[PAZ44]

Thank you for your reply. My pen turns off and on. When I am working it skips in places so I have to go over as the professor is talking and I miss content. the scribble erase doesn't always work.  I almost cry as I see Apple users hold their devices and work neatly and concisely. They lean on their screens and print or write, color, move, erase, and save. I can't do that because my pen skips marking and turns off. I also can't find write or print to type. Where I write or print and the HP changes it to type.