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Neilo19
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HP Rechargeable MPP 2.0 Tilt Pen Not charging

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I have a HP Rechargeable MPP 2.0 Tilt Pen that came with the new laptop but I cannot get it to charge - it worked until the battery ran out and though I have followed all instructions to charge via the USB - C cable supplied the pen shows no sign of charging .

 

I have connected the USB - C cable to the port on the laptop which is powered up but no sign of life on the pen .

 

is it the pen or something I am not doing  ??  I would appreciate any assistance please thanks in advance

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praveenbv
HP Support Agent
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Hi @Neilo19,

 

Welcome to the HP Support Community.  

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

 

 

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

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