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HP Recommended
HP Pavillion 15- P077TX
Microsoft Windows 10 (64-bit)

Regarding CASE Number 5000917440.There is a big black spot on my laptop screen and it's increasing in size day by day.My laptop is covered under ADP protection and when I tried to contact customer case they dismissed my claim by saying that it is not covered under ADP whereas it is clearly mentioned in your ADP terms and condition document (I have given the links below) that it is covered under ADP.I have been buying HP products for many years and as a valuable customer don't expect such unprofessional response from a company of your stature.Please look into the matter ASAP.Thank you.

Links-
https://support.hp.com/us-en/document/c01608578#AbT3
https://www.hpshopping.in/campaign/ADP-Offers/images/HP_ADP_TC.pdf

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