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I too am having this issue.  I have installed all the updated drivers listed above and still occurs.  It seemed to happen when waking from sleeping mode however now it occurs randomly while I am working on it.

 

Not sure what to do as I paid $2400 for this machine in April of last year and no warranty.  Any suggestions would be greatly appreciated.

 

Maureen

1 REPLY 1
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Hey there! @Cadev, Thanks for stopping by the HP Support Forums!

 

I understand you have display issues with your laptop.

 

Don't worry I'll try to help you out.

 

Did you make any software or hardware changes on your PC?

 

Were there any physical damages on your PC?

 

Does the issue persist in BIOS?

 

Please share the product number of your PC to assist you better.

 

As you mentioned when you turn on your PC the screen start flickering.

 

If the issue does not persist in BIOS try updating the graphics driver and BIOS on your PC.

 

Try restoring the BIOS to default and check if it helps.

 

1.    Turn off the computer and wait five seconds.
2.    Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3.    On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4.    Press F10 to Save and Exit.
5.    Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6.    Follow the prompts to restart your computer.

 

Refer this article to further troubleshoot display issues with your PC. Click Here

 

If the issue still persists after trying out the steps. It is a hardware issue with your PC.

 

I will share you few details through a private message about the service options.

 

Please watch your inbox for more information.

 

Let me know how it goes!

 

I hope you have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.