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HP Recommended
HP Spectre x360 Convertible
Microsoft Windows 10 (64-bit)

Hi, I noticed recently that in order to use my HP brand USB-c to HDMI converter to plug in an external monitor, I have to have my HP Spectre x360 laptop plugged in first. If the laptop is not plugged it, connecting the external monitor causes the laptop screen and external screen to go black. I then have to unplug the external monitor and restart the computer for the laptop display to come back. All the related drivers seem to be updated. 

 

I have had this laptop for over a year now and only recently has this become an issue. Any help would be greatly appreciated. Thanks!

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