I can't get my HP Spectre Pro x360 G1 laptop to detect my HP Envy Sleekbook 6 by cable.
I want to extend the Spectre monitor to Envy. I was able to achieve this wirelessly but the quality of the resolution on the Envy was poor.
I have updated graphics cards drivers on both (Intel Graphics 5500 on spectre and 4000 on envy) that hasnt worked. I am using HDMI cable and have tried two diff HDMI cables with no luck.
I did see a post where someone suggested to make sure to use the correct HDMI port apparently there is a lower and upper port but I can't find the post to paste the instructions here in order to get an opinion if that solution might work for me.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".