This seems to be a common issue but support wanted me to stay on a chat call until the issue showed up so I could photograph it! it's not coming out very well on photos but is present, does anyone have any tips for getting it to photograph properly?
Whenever I exit Chrome or AutoCAD, or anything that has a big static toolbar really, it looks like a ghost image of the previous programme. I've put up with this for about 12 months now but with 1 day left on my warranty (according to the HP Website, but I do have the 3 year collect and return package which isn't showing up) I've decided I'm not happy with this on a £1,000.00 laptop and it needs correcting; especially as many others have had the issue as well.
The USB-C port is also faulty, and I use this predominantly for a second monitor so it causes me a lot of issues and broken workflow. Whenever I so much as touch the cable it disconnects, this is especially annoying as the cable exits on the same side and area where I use my mouse! I have tested the monitor and cable on other computers, no problem. It happens with everything I plug into the Spectre's USB-C port, my mouse, storage, a usb-hub, etc.
What are my options for resolving this, having seen I have the 3 year pick up and return service on my order form I can't believe I've put up with these issues for so long (ordered 01/05/2018).
Worryingly I got through a 30 minute + support chat tonight to be told they were USA\Canada and not UK support, the website says I only have 1 day left on my warranty! Hopefully someone at HP sees this, or the chat transcript makes its way to the UK Support team before the warranty expires.
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