-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- HP Spectre X360 14 - screen replacement

Create an account on the HP Community to personalize your profile and ask a question
04-19-2024 10:20 AM
I'd like to open a support call to replace a cracked laptop display.
The laptops warranty appears to have been expired on the same day it started which is another concern.
04-19-2024 10:44 AM
I wish we could help you on this but we here are unable to assist you in this issue.
We are just a Community Support forum staffed by part-time volunteers not associated with HP.
We have no access to other HP functional areas and can not help you with those.
These areas include:
-- Billing and invoices
-- Repairs, Service Centers and Technician Visits
-- Sales, Exchanges and Refunds
-- Warranty Issues -- including Service and Repairs
Nor are we able to contact customers -- via chat, via email, or via telephone.
If this device is still under warranty, for direct contact with HP, your best bet is to contact HP Customer Service to see what they will do for you:
https://www.hp.com/us-en/shop/cv/customerservice
If the warranty has expired, HP does not work on out-of-warranty equipment so you will need to seek out a local computer repair facility -- but be warned: repairs are usually VERY expensive as you not only have to pay retail prices for the parts, you also have to pay for labor to do the replacements and diagnostics. In many cases. the total cost will exceed that of replacing the computer.
Since we have no index or catalog of repair facilities, you have to look for one on your own.
I am a volunteer and I do not work for, nor represent, HP