10-31-2016 03:56 AM
Having a problem with the screen failing on my 18 month old spectre x 360. The screen fades to vertical lines. Touching the bezel at the base of the screen brings it back. Is this a problem with the screen connector or a software issue?
11-01-2016 02:42 PM
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Display issues. Is that right?
Thank you for sharing the issue details. I would like to help you.
The issue explains itself that it is a connector issue.
This could happen due to the loose connection caused because of temperature build up at the connectors.
I request you to reach out the phone support for any warranty related support options.
Hope this helps. Let me know for more.
I work on behalf of HP
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