HP Truevision HD webcam is not working - constantly turning on and off

[guy85]

Hi,

My integrated webcam constantly switches on and off (every fraction of a second) and changes between these 3 modes:

1. Displaying a picture

2. 0xA00F4244 NoCamerasAreAttached 

3. 0xA00F4289 ActiveCameraUnplugged (0xC00D3EA2)

I would be happy if there is a way to resolve this.

[The_Fossette]

@guy85

I reviewed your post and I understand that the webcam is not working on the computer.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/us-en/document/c03430151

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[guy85]

Thank you for the friendly welcome 🙂

I went over all the troubleshooting topics there, some were not applicable, and some I already tried before.

The only one I haven't yet tried was disabling and re-enabling the webcam on the device manager.

Unfortunately that did not solve the issue.

[The_Fossette]

@guy85

I recommend you perform a system reset following the steps in the below article and check if it helps.

https://support.hp.com/in-en/document/c04742289

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[guy85]

If that's the only way to move forward I will have to decline.

I don't think a system reset would be good for my machine's current setup.

[The_Fossette]

@guy85

I recommend you contact support to further diagnose the issue.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Cheers!