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HP USB-C Docking station out of stock; hard to find- C Port not working with an HDMI adapter
02-05-2021 12:33 PM - edited 02-05-2021 12:35 PM

I have 2 display monitors. Only one can be used because there is only one HDMI port on the laptop. The C port does not work with a USB-C HDMI adaptor. I ordered a HP USB-C Docking station (out of stock at HP) from Amazon over a month ago and still had not arrived. I don't think the seller actually has it and I will most likely have to get a refund for non receipt.
The only other option I can see at this point is to buy an HDMI splitter. However, have not been able to find that either. I regret having bought the Pavilion since it appears the C port does not work. Any suggestions?
02-05-2021 12:53 PM

@tbronner wrote:.. The only other option I can see at this point is to buy an HDMI splitter.
No point to use HDMI splitter for 2 monitors, you can't extend screens. What is your machine and what is the dock you are ordering. Do you know they are COMPATIBLE ?
I don't know your machine therefore I can't comment on you last question.
Regards.
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02-05-2021 03:25 PM - edited 02-05-2021 03:26 PM

Hi I bought a HP Pavilion - 15-cs3096nr touch
The docking station I'm trying to order is supposed to be compatible - USB- C Dock, but the C port on the laptop does not seem to be working as I have tried different connectors.
02-05-2021 03:31 PM

The specs of your machine is
https://support.hp.com/au-en/document/c06474274
It only has 1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate) port which is not fully compatible with many USB-C docks and you won't be able to connect to an external monitor thru a dock.
Regards.
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