cancel
Showing results for 
Search instead for 
Did you mean: 
tbronner
New member
2 1 0 0
Message 1 of 4
91
Flag Post

HP USB-C Docking station out of stock; hard to find- C Port not working with an HDMI adapter

HP Recommended
Pavilion
Microsoft Windows 10 (64-bit)

I have 2 display monitors.  Only one can be used because there is only one HDMI port on the laptop.   The C port does not work with a USB-C HDMI adaptor.    I ordered a HP USB-C Docking station (out of stock at HP)  from Amazon over a month ago and still had not arrived.  I don't think the seller actually has it and I will most likely have to get a refund for non receipt.  

 

The only other option I can see at this point is to buy an HDMI splitter.  However, have not been able to find that either.   I regret having bought the Pavilion since it appears the C port does not work.   Any suggestions?  

3 REPLIES 3
banhien
Level 19
Level 19
90,570 90,447 11,630 24,925
Message 2 of 4
Flag Post
HP Recommended

@tbronner wrote:

.. The only other option I can see at this point is to buy an HDMI splitter. 


@tbronner 

 

No point to use HDMI splitter for 2 monitors, you can't extend screens. What is your machine and what is the dock you are ordering. Do you know they are COMPATIBLE ?

 

I don't know your machine therefore I can't comment on you last question.

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



0 Kudos
tbronner
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Hi I bought a HP Pavilion - 15-cs3096nr touch

The docking station I'm trying to order is supposed to be compatible -   USB- C Dock,  but the C port on the laptop does not seem to be working as I have tried different connectors.  

0 Kudos
banhien
Level 19
Level 19
90,570 90,447 11,630 24,925
Message 4 of 4
Flag Post
HP Recommended

@tbronner 

 

The specs of your machine is

           https://support.hp.com/au-en/document/c06474274

 

It only has 1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate) port which is not fully compatible with many USB-C docks and you won't be able to connect to an external monitor thru a dock.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation