HP Victus 16 will not connect to second monitor

[zux]

Heyo, I got a pretty weird problem with my laptop.

I basically have a dual external monitor setup connected to my HP Victus 16, one connected via HDMI (works perfectly) and one connected via USB-C to DP (HP ZR24w, buggy and almost never works).

The problem is, is that sometimes I can get the monitor to work sometimes, but other times, it will just:

• Disconnect randomy

• Not connect at all (no signal)

• Connect but show a black screen (windows settings forces the device to stay disconnected)

• Wont detect the display after a sleep/restart/shutdown and etc.

Things I have tried:

• Cleanly installing windows.

• Updating nvidia/intel drivers

• Downloading all the drivers from HP website

• Check if the cable is faulty (it's not)

• Reconnect the monitor (obviously)

• Mess around in bios with USB-C settings (idk, might be something there or not?)

• Restart the graphics driver (Win+Ctrl+Shift+B)

Any ideas on how I could possibly fix this frustrating issue?

[banhien]

@zux 

What is your computer ?  Please use the following way to find out:

                 How to Find Your HP Laptop Model Number

Regards.

[zux]

Victus Gaming Laptop 16-r0173ng