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HP Recommended
HP ENVY Laptop PC 14-eb0000 (167S0AV)

Does anyone know if i can purchase accidental damage warranty if i purchase a HP from a retail store and not direct with HP

 

1 REPLY 1
HP Recommended

@Freddygoes 

 

Welcome to the HP English Community --

 

Care Pack contracts have more to do with the product and less to do with the place of purchase.

 

Certainly you have to have purchased the product new-sealed-in-box and from a reputable dealer -- no "fall of a truck" sales.

 

The product Warranty should be current (active).

 

Check the Warranty on your product

 Tech Takes - How to Perform an HP Warranty Check

 

There are a couple of options -- use the one that works...

 

 HP Tech Takes - HP Care Pack Buying Guide

 

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Care Pack - Optional Coverage Plans

Start here

Select your region and language

Care Pack Central

 

Be sure to check the Quick links at the CPC site.

 

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HP Store – USA

 

 Store/HP.com USA Sales

 Not your HP store?  Scroll to the bottom of the store website and click the Flag to change regions.

 

HP Store Customer Service - Example

 

 HP Store – Australia – Contact the Store - Customer Service

Select a subject type

 

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References / Resources

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software & Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

 Product Home

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.