12-17-2019 12:37 PM
@Laura741 Welcome to HP Community!
I understand that you would like to disable the adapter pop up message.
- Open Task Manager (Ctrl + Shift + Esc)
- Navigate to the Startup tab
- Find and expand HP Message Service
- Right-click HP SmartAdapter and select Open file location
- Delete the application that is highlighted
let me know how that pans out,
And the answer to the above question will help me, help you!
Keep me posted, and if any of the above questionnaires helped resolve the issue,
Mark this post as an "Accepted Solution".