Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended

HP adapter screen popup

hp envy x360

How do I get the adapter popup stopped?


Tags (1)
HP Support Agent
HP Support Agent
1,485 1,485 76 132
Message 2 of 2
Flag Post
HP Recommended

HP adapter screen popup

@Laura741 Welcome to HP Community!


I understand that you would like to disable the adapter pop up message.


Try this:

  1. Open Task Manager (Ctrl + Shift + Esc)
  2. Navigate to the Startup tab
  3. Find and expand HP Message Service
  4. Right-click HP SmartAdapter and select Open file location
  5. Delete the application that is highlighted

let me know how that pans out,

And the answer to the above question will help me, help you!

Keep me posted, and if any of the above questionnaires helped resolve the issue, 

Mark this post as an "Accepted Solution".
Good luck.

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation