Yohanny Honor Student
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HP cracked screen

hp spectre x360

Hi,

 

I was wondering if someone knows if this "cracked screen" issue was resolved. I just opened my laptop which has been just sitting on top of my desk and found a cracked on the screen (a line that starts at the top right corner and ends at the bottom rigth corner). I'm surprised because I am extremly careful with my stuffs and I haven't taken this computer out of my apt, it has been just sitting on top of my desk. I can't even understand what happened!!!. If someone knows something please reply. I appreciate any information I can get. 

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HP cracked screen

@Yohanny

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
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