HP display issue

[femi2]

Hi,

I am going to descibe the issue with a timeline.

I played Call of Duty on my pc, exited the game, pc went blank.

I hit Alt + f4, and am back on the desktop.

Later I try to use revit, a graphics intensive software, it kept crashing. about some minutes later, I got a BSOD (Driver power state failure).

System powers up, I return to revit, same thing happens, Blue screen

So I do a system restore, pc wont complete bootup process

I reset, same thing.

I try try resetting it again, this time, stopped when it began installing drivers.

Worked.

I install, Intel display driver, works....

Next, Amd display driver, hangs  during the process..

Does'nt comeon again, till I do a reset.

Now my laptop works without the amd driver.

I think the Amd chip is bad, am not sure, I need professional advice before going to see a repairer..

Thanks

[Barachiel]

@femi2

Thank you for posting on HP Forums, 

Barachiel is at your service. 

I Understand you are in need of support,

And to help you out, I'm sending out a Private message with the required information's,

Good Luck. 🙂

[femi2]

Thanks