HP integrated cam driver not found no download either

[courtney6981]

my laptop does not have a driver for the internal camera and i can not find it here on the HP website?? HELP!

[Raj_05]

Hi @courtney6981,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I can help you troubleshoot this issue. Let's start with a few basic steps to ensure we cover all possibilities.

Check Device Manager

Open Device Manager:

• Press Windows + X and select Device Manager.

Find the Camera:

• Look under Imaging devices, Cameras, or Sound, video, and game controllers for your integrated camera. It might be listed as Integrated Camera, Webcam, or similar.

Update Driver:

• Right-click on the camera device and select Update driver.
• Choose Search automatically for updated driver software.

Windows Update

1. Check for Updates:
   • Go to Settings > Update & Security > Windows Update.
   • Click Check for updates and install any available updates.

HP Support Assistant

Download and Install HP Support Assistant:

• If you don't already have it, download the HP Support Assistant.

Use HP Support Assistant:

• Open the application and let it scan for updates and missing drivers.
• Follow the instructions to install any recommended updates.

Manually Download the Driver

Visit HP's Support Website:

• Go to HP Customer Support - Software and Driver Downloads.

Enter Your Product Details:

• Enter your laptop's model number or let the website detect your device.

Find the Camera Driver:

• Look under the Driver-Keyboard, Mouse, and Input Devices or similar category.
• Download and install the appropriate driver for your camera.

[Raj_05]

Install Generic Webcam Driver

If you cannot find the specific driver on the HP website, you can try installing a generic driver:

Open Device Manager:

• Right-click on the camera device (if found) and select Update driver.

Browse My Computer for Driver Software:

• Select Browse my computer for driver software.

Let Me Pick from a List of Available Drivers:

• Select USB Video Device and follow the on-screen instructions to install it.

Reinstall Camera App

Sometimes, reinstalling the camera app can fix issues:

Uninstall the Camera App:

• Go to Settings > Apps > Apps & features.
• Find the Camera app and uninstall it.

Reinstall the Camera App:

• Open Microsoft Store, search for Camera, and reinstall the app.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support