08-24-2019 03:50 AM
I own a HP spectre x360 convertible product number: z4z2oua, model: 13-ac013dx.
Two days ago the edge of the laptop (the one with the two charging ports) fell into fruit juice. The two charging ports were soaked in the liquid and I just let it drip out and tried to clean it out with Cotten swabs. The laptop seemed to work and charge fine after that.
However now it won’t turn on. The caps light turns on an And blinks a white light 5.3 times (5 long 3 short). I removed the back panel and unplugged the battery but when I plugged in just the charger and tried to turn it on, it still just blinks the caps light 5.3 times. I noticed that the bottom part of the laptop, next to where the charging port is, was burning hot before I unplugged the battery.
Any help is very much appreciate,
thank you for your time.
08-24-2019 10:39 AM
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