cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Mobyhunr
New member
1 0 0 0
Message 1 of 4
166
Flag Post

HP thunderbolt g2 dock 230w Spectre x360 dual external 4k display fix/driver

HP Recommended

I had 2 displays working for the last year. Found a download last year. Can't find it. Maybe an update by mr softy changed my laptop. Still windows 10 pro. 

I can't find the solution. Dock is not recognized at all now.   using the hdmi 

3 REPLIES 3
Nirvana_95
HP Support Agent
HP Support Agent
2,944 2,944 107 116
Message 2 of 4
Flag Post
HP Recommended

Hi @Mobyhunr 

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

Could you tell me from where exactly are you trying to update the driver?

 

I would suggest you please try with an alternate cable and check if the issue persists. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

Was this reply helpful? Yes No
Nirvana_95
HP Support Agent
HP Support Agent
2,944 2,944 107 116
Message 3 of 4
Flag Post
HP Recommended

Hello!

 

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

 

Have a great day ahead! 

Was this reply helpful? Yes No
Nirvana_95
HP Support Agent
HP Support Agent
2,944 2,944 107 116
Message 4 of 4
Flag Post
HP Recommended

Hi @Mobyhunr

 

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

Have a great day! 

Thanks! 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation