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CorrineW
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HP very slow when charging the battery for HP pavilion x360 convertible 14m-dw1xxx

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pavilion x360 convertible 14m-dw1xxx
Microsoft Windows 10 (64-bit)

HP very slow when charging the battery for HP pavilion x360 convertible 14m-dw1xxx

when charging, everything is slow, the screen freezes need to wait for typing or website or mouse click to respond. 

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The_Fossette
HP Support Agent
HP Support Agent
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@CorrineW

 

I reviewed your post and I understand that the computer is slow when the laptop is charging.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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