Luxol11 Honor Student
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HP webcam not working on skype

Elitebook 840 G3
Microsoft Windows 10 (64-bit)

I am having problems with the inbuilt webcam on my laptop. 

 

I cannot use it in the Skype program. Works fine in windows. 

 

I have tried to rool back the HP HD camera driver and install and older version of Skype. 

 

No luck 

 

Any suggestions please ?

 

 

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HP Support Agent
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HP webcam not working on skype

Hi! @Luxol11, Thanks for stopping by the HP Support Forums!

 

I understand that webcam is not working during Skype on your laptop.

 

The issue may be in the Skype Options -- if you have not already done so, open Skype and check:
 
Skype > Tools > Options > Video
 
 
Your own video screen should just pop up -- if it does not, make sure that it is set to "Automatically receive video and share screens with" >> People in my contact list only.

 

Please update the camera driver from the link below.


Camera driver links: http://hp.care/2eyX1zd

 

 

Please let me know the outcome.

Cheers! :-)

 

A4Apollo
I am an HP Employee

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