cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
1 0 0 0
Message 1 of 2
102
Flag Post
HP Recommended

HP x360 screen goes black

x360
Chrome OS

My 1 year old x360 has started going black. It started slowly and particularly in tablet mode but now does it in any mode and is totally dark in tablet mode. The screen flickers in regular mode when the lid is moved, it seems like it is in the hinges. Has anyone else had this problem? I really need the tablet mode.

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
24,429 24,384 2,065 3,206
Message 2 of 2
49
Flag Post
HP Recommended

HP x360 screen goes black

@noxontown I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

They will likely request information from you in order to look up your case details or product serial number.

Please look for a private message from an identified HP contact.

 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Riddle_Decipher
I am an HP Employee

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation