cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
costumer775
Level 1
8 5 0 0
Message 1 of 3
171
Flag Post

Solved!

Have double series of graphics

HP Recommended
hp pavilion dv6 notebook pc
Microsoft Windows 10 (64-bit)

so I install Gpu z and the the other programs for my intel 2430-m processor when I install Gpu z I was exited because I have intel graphic like you see in photo below

g.gif

and I have another graphic card for amd

 r.gif

and like you see Radeon graphic doesn't work. So I am so happy if someone help thanks.  

1 ACCEPTED SOLUTION

Accepted Solutions
WAWood
Level 16
Level 16
34,600 27,036 3,123 6,756
Message 2 of 3
Flag Post
HP Recommended

@costumer775 

I believe this model PC came with Win7, not Win10 -- and since it has Switchable Graphics, and there are likely no HP Win10 drivers for this model, the graphics are only going to work under Win7.

 

However, there are others on this forum that have access to drivers I do not have.  So if one of them comes along and points you to HP drivers that will work on your model laptop, you will be OK.  Otherwise, you are stuck with nonworking graphics due to lack of drivers.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2
WAWood
Level 16
Level 16
34,600 27,036 3,123 6,756
Message 2 of 3
Flag Post
HP Recommended

@costumer775 

I believe this model PC came with Win7, not Win10 -- and since it has Switchable Graphics, and there are likely no HP Win10 drivers for this model, the graphics are only going to work under Win7.

 

However, there are others on this forum that have access to drivers I do not have.  So if one of them comes along and points you to HP drivers that will work on your model laptop, you will be OK.  Otherwise, you are stuck with nonworking graphics due to lack of drivers.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

Was this reply helpful? Yes No
costumer775
Author
Level 1
8 5 0 0
Message 3 of 3
Flag Post
HP Recommended

It was wright that was windows7. After 1 week of my post I has troubleshoot the amd graphic,the problem was no driver are installed on this device on device k.gifand the driver work now smoother but its ok so if you know how I make it work completely  I'd be grateful. 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation