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‎01-30-2021 09:05 PM

HP Recommended
Product: 14C-CA0053DX 2 in 1 touchscreen chromebook
Operating System: Chrome OS

In settings show stylus tools in shelf is selected. But does not show up in the shelf. 

5 REPLIES 5

‎02-03-2021 02:43 PM

HP Recommended

@Nthreal

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Could you please share the picture of the stylus tools settings?

Keep me posted for further assistance.
 

ECHO_LAKE
I am an HP Employee

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‎02-03-2021 06:29 PM

HP Recommended

20210203_195517.jpg

 

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‎02-04-2021 12:36 PM

HP Recommended

@Nthreal

Thank you for posting back. 

 

Have you tried different apps to check the pen functionality?

 

Keep me posted! 

ECHO_LAKE
I am an HP Employee

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‎02-08-2021 09:23 AM

HP Recommended

Yes I tried the squid and notes but the stylus is not activating anything on the screen. not seeing it on the shelf or desktop anywhere.

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‎02-09-2021 03:10 PM

HP Recommended

@Nthreal

Thank you for posting back. 

 

I would request you to contact our Support and our Support Engineers should be able to Remote into your computer and sort this out. HP Support can be reached by clicking on the following link:www.hp.com/contacthp/

ECHO_LAKE
I am an HP Employee

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