minhpham Honor Student
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Hinge Scratched (HP Spectre 13t)

HP Spectre 13t
Microsoft Windows 10 (64-bit)

I looked on the forums and someone had the SAME problem as me. I'm not sure if it has been resolved but here is the link:

 

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Hinge-issue-with-HP-Spectre-x36...

 

Same thing happened to me. I had it for a month and was very happy with it. Then, when I was closing it today, there was a low, creaking sound. I opened it back up to see that the right hinge has been scratched. I looked inside and saw something poking out, like a piece of metal or something, that wasn't there before. 

 

I really want to get the whole laptop replaced because I took really good care of it and can't stand scratches or marks. However, my warranty ran not long ago so I'm not sure if HP will still fix this for me.

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Hinge Scratched (HP Spectre 13t)

Not sure I understand why your warranty ran out and you have only had it for a month? Unless you got it used- HP laptops have at least 1 yr warranty.

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minhpham Honor Student
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Hinge Scratched (HP Spectre 13t)

I got it for a month warranty. Not sure why it was a month, maybe it was part of the deal.
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Hinge Scratched (HP Spectre 13t)

Is that the HP Warranty or a warranty offered by place of purchase? Many times a seller offers a warranty but it has nothing to do with factory warranty at HP.

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Hinge Scratched (HP Spectre 13t)

 

Check your warranty status http://support.hp.com/us-en/checkwarranty

 

You will need Serial Number:http://support.hp.com/us-en/document/c00033108

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