Hinge Snapping Issue on HP Victus 16 Laptop

[Jaimil_S]

 

I hope this message finds you well. I am reaching out to share my experience with my HP Victus 16 laptop and to seek advice and support from fellow users who may have encountered a similar issue.Recently, I have unfortunately encountered a hinge snapping problem with my Victus 16 laptop. This issue arose shortly after my warranty period ended, which has left me feeling frustrated and concerned about the durability and quality of HP products.As a loyal HP customer, I have always trusted in the brand's reputation for delivering reliable and high-performance devices. However, this unexpected hinge malfunction has made me question the longevity and craftsmanship of my laptop.I am reaching out to the community in the hope of finding solutions or advice on how to address this issue. Has anyone else experienced a similar problem with their Victus 16 laptop? If so, how did you resolve it?Additionally, I would appreciate any recommendations on reputable repair services or alternative solutions that could help me rectify this issue and restore the functionality of my laptop.

[Irfan_06]

Hi @Jaimil_S,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with the laptop hardware and may need repair.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support