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Message 1 of 2
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Hinge and corner of screen coming undone. Laptop unable to open correctly without issues

HP Recommended
HP Notebook - 17-x116dx
Microsoft Windows 10 (64-bit)

The hinge on the right side of my laptop has somewhat broken. When I open my laptop, the hinge pops off and the bottom right corner of the plastic piece around my screen comes off the laptop. This has caused a few small screws to come out of the bottom corner. I am to the point where the corner of the plastic piece is not able to stay around the screen without slightly coming off. My laptop is out of warranty, and I am disappointed that the hinge seemed to be made cheaply and broke. Does anyone have ideas of how to get this fixed?

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HP Support Agent
HP Support Agent
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Message 2 of 2
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@Chongmaster

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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