How do I send a laptop to HP for repair?

[jdilor]

Dropped the laptop, the display screen is broken--unstable, wobbly, needs to be repaired.  Best Buy said I need to return to HP for repair because it is a custom build.

[Irfan_06]

Hi @jdilor,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with the laptop hardware and may need repair.

The support here is limited and this issue might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support