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‎02-28-2023 11:04 AM

HP Recommended

How do I switch from PIN to PW option from login screen? I can't login suddenly this morning as the letters show no response but numbers are fine. I did the keyboard test, everything runs ok. I read from another thread it's because the login option is set to PIN rather than Password. I never pay attention/ notice as it was working fine all these time until today. Can someone advise how I can switch this option back to Password so I can login from the lock screen? Thanks

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1 person had the same question
1 REPLY 1

‎03-04-2023 08:21 PM

HP Recommended

Hi @fishc927 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To understand the issue and help you, please share the details listed below:

- Exact model name of your HP Product (if you need help, click here for information on how to find your model name).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a good day.

Treeko
HP Support


I am an HP Employee

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