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07-18-2019 04:16 PM
My device is not under warranty, and the display unit is broken enough that I don't want to just live with it. I just need to decide whether to repair it or replace it. I live in the continental US.
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Accepted Solutions
07-18-2019 04:53 PM
It is a CTO machine therefore it can have one of the following screens
The display panel assembly is available using the following spare part numbers
:● 856814-001 – 15.6-in, UHD, AG, USlim, IR
● 856812-001 – 15.6-in, UHD, AG, USlim
● 856813-001 – 15.6-in, FHD, BV, Slim, IR
● 856811-001 – 15.6-in, FHD, BV, Slim
(a) You can use part # to search for price (raw) or order from HP, for example part # 856812-001
(b) How long. Please contact the repairer and how much for labor cost I don't know. It would take 2 to 3 hurs.
Note: with that price + other cost. I would live with machine and buy new machine in few months time.
Regards.
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
07-18-2019 04:53 PM
It is a CTO machine therefore it can have one of the following screens
The display panel assembly is available using the following spare part numbers
:● 856814-001 – 15.6-in, UHD, AG, USlim, IR
● 856812-001 – 15.6-in, UHD, AG, USlim
● 856813-001 – 15.6-in, FHD, BV, Slim, IR
● 856811-001 – 15.6-in, FHD, BV, Slim
(a) You can use part # to search for price (raw) or order from HP, for example part # 856812-001
(b) How long. Please contact the repairer and how much for labor cost I don't know. It would take 2 to 3 hurs.
Note: with that price + other cost. I would live with machine and buy new machine in few months time.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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