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HP Recommended
HP ENVY x360 - 15-aq100 CTO
Unknown

My device is not under warranty, and the display unit is broken enough that I don't want to just live with it. I just need to decide whether to repair it or replace it. I live in the continental US.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@xphileprof 

 

It is a CTO machine therefore it can have one of the following screens

 

The display panel assembly is available using the following spare part numbers

 

:● 856814-001 – 15.6-in, UHD, AG, USlim, IR

 ● 856812-001 – 15.6-in, UHD, AG, USlim

 ● 856813-001 – 15.6-in, FHD, BV, Slim, IR

● 856811-001 – 15.6-in, FHD, BV, Slim

 

(a) You can use part # to search for price (raw) or order from HP, for example part # 856812-001

 

screen partx.png

 

(b) How long. Please contact the repairer and how much for labor cost I don't know. It would take 2 to 3 hurs.

 

Note: with that price + other cost. I would live with machine and buy new machine in few months time.

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

@xphileprof 

 

It is a CTO machine therefore it can have one of the following screens

 

The display panel assembly is available using the following spare part numbers

 

:● 856814-001 – 15.6-in, UHD, AG, USlim, IR

 ● 856812-001 – 15.6-in, UHD, AG, USlim

 ● 856813-001 – 15.6-in, FHD, BV, Slim, IR

● 856811-001 – 15.6-in, FHD, BV, Slim

 

(a) You can use part # to search for price (raw) or order from HP, for example part # 856812-001

 

screen partx.png

 

(b) How long. Please contact the repairer and how much for labor cost I don't know. It would take 2 to 3 hurs.

 

Note: with that price + other cost. I would live with machine and buy new machine in few months time.

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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