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HP Pavilion x360 Laptop- 14m-dw0023dx

I have an HP x360 and an HP P204 monitor. When using the HDMI, the display says no signal. How would I be able to use the monitor with the laptop?

5 REPLIES 5
HP Recommended

Hi @cmapp95,

 

Welcome to the HP Support Community

 

I understand you are facing a connectivity issue with your HP Pavilion X360 Laptop- 14m-Dw0023dx. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

While you respond to that please try the below steps:

 

Update the BIOS & Video card drivers:

  • Here's the link to download and install the above updates: Click here

If the issue persists, then please follow the steps mentioned in this document: HP PCs - Blinking or Flashing Screen After Upgrading to Windows 10

 

If the issue persists, then please follow the steps mentioned in this document: HP PCs - Using two or more monitors with one computer (Windows 10)
 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

HP Recommended

The  HP PCs - How to Download, Install, and Use HP Support Assistant (Windows) link gives me an Error 404 message. I have Windows 11 and updates were previously completed.

HP Recommended

@cmapp95,

 

Thank you for your response, I really appreciate your efforts.

 

Please use this link and let me know: https://support.hp.com/us-en/document/ish_2025988-1592331-16

 

Keep me posted.


ANAND_ANDY
I am an HP Employee

HP Recommended

Hello,

I am not sure what the Support Assistant is able to do as I started there first.

HP Recommended

@cmapp95,

 

Thank you for your response, I really appreciate your efforts. Support Assistant let's you know if there is any update available for your PC and helps you maintain the PC.

 

As the issue still persists, I'm sending out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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