-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
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- How to add a monitor to my HP x360

Create an account on the HP Community to personalize your profile and ask a question
12-25-2022 07:05 AM
Hi @cmapp95,
Welcome to the HP Support Community
I understand you are facing a connectivity issue with your HP Pavilion X360 Laptop- 14m-Dw0023dx. Not to worry I will help you to get a resolution to resolve the issue.
To assist better:
- Was there any recent update on the PC?
- Are all the drivers on HP Support Assistant up to date?
- If not please follow the document to update the drivers: HP PCs - How to Download, Install, and Use HP Support Assistant (Windows)
While you respond to that please try the below steps:
Update the BIOS & Video card drivers:
- Here's the link to download and install the above updates: Click here
If the issue persists, then please follow the steps mentioned in this document: HP PCs - Blinking or Flashing Screen After Upgrading to Windows 10
If the issue persists, then please follow the steps mentioned in this document: HP PCs - Using two or more monitors with one computer (Windows 10)
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
ANAND_ANDY
I am an HP Employee
12-28-2022 04:20 PM
The HP PCs - How to Download, Install, and Use HP Support Assistant (Windows) link gives me an Error 404 message. I have Windows 11 and updates were previously completed.
12-29-2022 01:56 AM
@cmapp95,
Thank you for your response, I really appreciate your efforts.
Please use this link and let me know: https://support.hp.com/us-en/document/ish_2025988-1592331-16
Keep me posted.
ANAND_ANDY
I am an HP Employee
01-01-2023 01:37 AM - edited 01-01-2023 01:39 AM
@cmapp95,
Thank you for your response, I really appreciate your efforts. Support Assistant let's you know if there is any update available for your PC and helps you maintain the PC.
As the issue still persists, I'm sending out a private message to assist you with the next course of action.
Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
ANAND_ANDY
I am an HP Employee