• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎09-30-2021 03:15 PM

HP Recommended
Product: Pavilion x360
Operating System: Microsoft Windows 10 (32-bit)

Hp pavilion x360 convertible 

Category:
3 REPLIES 3

‎09-30-2021 03:17 PM

HP Recommended

@Pavan27 

 

There are thousands of different models/products called Hp pavilion x360 convertible  machines. What is yours ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎09-30-2021 11:27 PM

HP Recommended

Its 14-cd0003ne model

Was this reply helpful? Yes No

‎09-30-2021 11:49 PM

HP Recommended

@Pavan27 

 

I can't get its parts list

 

        https://partsurfer.hp.com/Search.aspx?searchText=4MK04EA

 

It specs shows it has

  • Intel® Core™ i7-8550U (1.8 GHz base frequency, up to 4 GHz with Intel® Turbo Boost Technology, 8 MB cache, 4 cores)
  • NVIDIA® GeForce® MX130 (4 GB DDR3 dedicated)
  • Windows 10 Home 64

From the following Guide

         http://h10032.www1.hp.com/ctg/Manual/c06140017.pdf

 

page 56 shows you need part #  L18159-xx1  (xx =60) which is N/A from HP Parts store

        https://partsurfer.hp.com/Search.aspx?searchText=L18159-601

 

You have to use part # to search on Internet, including eBay. This would be very expensive because you have to pay for new system board which contains CPU, GPU and Windows license.

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.