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‎06-20-2020 10:15 PM

HP Recommended
Product: Hp envy x 360

I just bought it today and any touch up or mouse is working 

1 REPLY 1

‎06-26-2020 04:02 PM

HP Recommended

@Lucicarvalho_18

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  
Enable and disable your touchscreen in Windows 10

  1. In the search box on the taskbar, type Device Manager, then select Device Manager.
  2. Select the arrow next to Human Interface Devices and then select HID-compliant touch screen. (There may be more than one listed.)
  3. Select the Action tab at the top of the window. Select Disable device or Enable device, and then confirm.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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