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‎05-24-2020 04:46 PM

HP Recommended
Product: Hp RZ2740w

I buy used Hp RZ2740w monitor and when plug in to power supply in the right corner the power bottom show in yellow color i guss its stand by light but when press to on it the light comes to blues but in few seconds its go back to yellow but when i press the source botton also its go for blue but in few seconds again go back to yellow😭😭 i did not connet the monitor to any computer yet.. Is could be because i didn't connected it to any device???? Or the monitor is broken or it will work only turn on atfer connected to any computer... Please help me with questions 

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2 REPLIES 2

‎05-24-2020 05:46 PM

HP Recommended

@Zaeem1983 

 

Normally it will go to sleep mode after 30 seconds or so. Please connect it to a "live" source such as a computer when ON. It should stay on as long as your computer does no go to sleep mode or off.

 

Regards.

BH
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‎05-25-2020 06:50 AM

HP Recommended

Dear sir i really appreciate you for the answer i did connected it to my asus laptop core i3 processor and graphics Nvidia geforce 820m but the monitor did not wake up... Do i need to install any special drivers to my laptop to run this monitor or not please help...

Thanks 

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