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‎07-29-2017 05:17 PM

HP Recommended
Product: Hp envy x360
Operating System: Microsoft Windows 10 (64-bit)

Suddenly my laptop has stopped being able to autorotate in tablet mode. i tried to uncheck the autorotate box but this had no effect. I also tried the registry editor fix but the number kept on returning to 0 when i changed and restarted. i also rolled back the graphics drivers with no effect to the situation. i then tried using the windows trouble shooter but this did not fix it either. 

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‎07-30-2017 11:01 AM

HP Recommended

i restarted my computer twice and it started working thanks for the help anyway

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5 REPLIES 5

‎07-29-2017 08:12 PM

HP Recommended

Have you done any major update to Windows at all?  

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‎07-30-2017 04:40 AM

HP Recommended

no i havent however i did do a driver update 

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‎07-30-2017 09:47 AM

HP Recommended

Well Please open HP Support Assistant and see if there are any updates that are wanting to be installed.  When i updated my HP Stream 7 Tablet to Windows 10 the auto rotate did not work at all.  After running all updates from the HP Support Assistant the autorotate started working again because it needed an updated driver.  If that does not work then the sensor is not working. 

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‎07-30-2017 10:41 AM

HP Recommended

however in laptop mode it does change to tablet mode when i rotatate but it doesnt rotate the screen so surely the sensors are working?

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‎07-30-2017 11:01 AM

HP Recommended

i restarted my computer twice and it started working thanks for the help anyway

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