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Top Student
Posts: 7
Member Since: ‎08-20-2016
Message 1 of 2 (82 Views)

Hp laptop left side hinge problem

Product Name: Hp 15-j151sa
The left hinge on my laptop has come apart and it's affecting the screen display. I have had my laptop for only 2/3 years and had no problems but it's frustrating it's happening now because I'm in the middle of exams. I have searched this thread and people have had similar problems. After a couple of seconds the screen starts turning white and I have to physically push down the left side to get any response. Is there any way this can be resolved?
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Member Since: ‎09-30-2014
Message 2 of 2 (71 Views)

Re: Hp laptop left side hinge problem

@blank17

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
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