Hp laptop powers on but the screen is black screen shows on an external monitor

[J3LLYM0N]

I have an Hp Pavilion i5 GTX 1650 Gaming Laptop that I bought in February of this year. It worked great for like a month then my screen turned black. The laptop powers on but nothing displays on the screen. It will display if I hook it up to my Tv. There is no beeping or any kind of flashing lights on the keyboard. I get no error messages. Not sure what the problem is.

[praveenbv]

Hi @J3LLYM0N,

  

Welcome to the HP Support Community.  

AS its looks like a hardware issue  display faulty 

Try these steps,

It has a driver otherwise you can NOT use an external monitor. Now, go to Display settings and bring screen #1 back.

• Right-click a blank area on your desktop,
• For XP, use Display Properties, for Vista & Windows 7 use Personalize,
• Change "Display settings" from #2 to #1

  

Please reach out to the HP Support in your region regarding this issue, they should be able to help. Refer to this User Guide for contact details.  

  

Have a great day!  

  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

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[APKSCLUB]

Oh! i faced same type of issues in my laptop. I tried my best to solve it on my own but at the end i was failed. Then i take me laptop to the mechanic and he fixed it.