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Message 1 of 3
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Hp laptop powers on but the screen is black screen shows on an external monitor

HP Recommended
Pavilion i5 GTX 1650 Gaming Laptop
Microsoft Windows 10 (64-bit)

I have an Hp Pavilion i5 GTX 1650 Gaming Laptop that I bought in February of this year. It worked great for like a month then my screen turned black. The laptop powers on but nothing displays on the screen. It will display if I hook it up to my Tv. There is no beeping or any kind of flashing lights on the keyboard. I get no error messages. Not sure what the problem is.

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Message 2 of 3
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HP Recommended

Hi @J3LLYM0N,

  

Welcome to the HP Support Community.  

 

AS its looks like a hardware issue  display faulty 

 

Try these steps,

 

It has a driver otherwise you can NOT use an external monitor. Now, go to Display settings and bring screen #1 back.

 

  • Right-click a blank area on your desktop,
  • For XP, use Display Properties, for Vista & Windows 7 use Personalize,
  • Change "Display settings" from #2 to #1

  

Please reach out to the HP Support in your region regarding this issue, they should be able to help. Refer to this User Guide for contact details.  

  

Have a great day!  

  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

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Oh! i faced same type of issues in my laptop. I tried my best to solve it on my own but at the end i was failed. Then i take me laptop to the mechanic and he fixed it.

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