Hp laptop touch screen

[lane0007]

Please can you help me, I am trying to contact Hp in the UK i bought the laptop in Currys a few months ago in UK and the screen has just cracked and it by the hinge on the laptop. The screen hinge has felt stiff since I purchased it , I believe the hinge caused the screen to crack. Please who can I contact in UK HP as I believe it to be a defect with the laptop. thanks Neil 

[The_Fossette]

@lane0007

I reviewed your post and I understand that the screen is cracked on your computer due to a stiff hinge.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you contact support and they will assist you with the available service options for your computer.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe