Hp mouse touch pad

[aman119187]

My HP Pavillon aero 13 the mouse Tauch pad is not working, and I could not find it in the setting, now I need help TX

[A_Gayathri]

Hi @aman119187,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with your HP Pavilion Aero 13 touchpad isn't working and you can't find it in the settings, try the following steps:

Check the Touchpad Function Key:

• Look for a function key on your keyboard (usually F1 to F12) with an icon resembling a touchpad. Press this key along with the Fn key to toggle the touchpad on or off.

Enable the Touchpad in Settings:

• Go to Settings > Devices > Touchpad.
• Make sure the touchpad is enabled and adjust the sensitivity settings if needed.

Update or Reinstall Touchpad Drivers: Software and Drivers for HP Pavilion Aero 13.3 inch Laptop PC 13-be0000

• Open Device Manager (right-click the Start button and select Device Manager).
• Find Mice and other pointing devices. Right-click on your touchpad device and select Update driver.
• Choose Search automatically for updated driver software. If it doesn’t find any updates, you may need to visit the HP website to download the latest drivers.

Check for Windows Updates:

• Go to Settings > Update & Security > Windows Update and make sure your system is up to date.

Perform a Hardware Troubleshooter:

• Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters.
• Select Hardware and Devices and run the troubleshooter to detect and fix issues.

Check BIOS Settings:

• Restart your laptop and enter the BIOS/UEFI settings (usually by pressing Esc, F10, or F2 during startup).
• Look for touchpad settings and ensure it’s enabled.

Perform a System Restore:

• If the touchpad was working before and suddenly stopped, you might want to perform a system restore to a point when it was working. Go to Settings > Update & Security > Recovery > Open System Restore and follow the instructions.

Reset Your PC:

• As a last resort, you can reset your PC. Go to Settings > Update & Security > Recovery and choose Reset this PC. Be sure to back up your data before doing this.

Refer to this document:  HP Pavilion Aero 13.3 inch Laptop PC 13-be0000 User manual 

HP Notebook PCs - Troubleshoot the touchpad
 

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.