01-14-2020 10:34 PM
Have hp laptop I broke screen and was using monitor via hdmi to view screen but it now where won’t show up computer lights up but monitor doesn’t hdmi cable good help
01-17-2020 11:31 AM
@Mary2020 Welcome to HP Community!
I understand that the HDMI port is not working for your laptop.
As you have stated the laptop screen is broken.
I would suggest you contact our phone support. They will help you.
Here is how you can get in touch with phone support.
1)Click on this link - www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Keep us posted,
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